Long before Jeff Bezos imagined drones delivering packages to your door, G. Fox & Co. built their business on world-class service and home delivery—and even air delivery. So many Hartford residents have warm memories of visits to the iconic downtown department store, but the truth was that you didn’t have to set foot in G. Fox & Co. to shop there. Almost immediately after they opened in 1847, G. Fox was already delivering to its customers—via wheelbarrow. Technology evolved rather slowly, and the wheelbarrows were finally replaced by one-horse wagons in 1907. By 1964, a fleet of 165 boxy blue G. Fox trucks reminded everyone around Hartford and Connecticut that G. Fox delivered. And deliver they did—the official policy was that they would any purchase of any size to your door, and even pick up merchandise for returns. Continue reading
G. Fox Was Way Ahead of Amazon
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